Tapout Gaming Rules and Terms

Version History

Material revisions are recorded here. Continuing to use the Website after a revision takes effect means you accept it.

1. What This Is

These Rules (“the Rules”) are a binding agreement between you (the “Player,” “you,” “your”) and Tapout Gaming (the “Platform,” “we,” “us,” “our”), which operates tapoutsocialclub.com (the “Website”). You accept them by registering, using the Website, making a purchase, redeeming, or accepting any promotion.

If you believe the Website is offering, or that you are taking part in, a regulated gambling activity, stop using it immediately and contact us.

2. Excluded Territories

The Website is not offered to residents of, and may not be accessed from, any jurisdiction where doing so would be unlawful.

Excluded U.S. states:

• Washington
• Idaho
• Michigan
• Nevada

We may add or remove territories at any time, including in response to a change in law. The current list is published on the Website.

Your representation. By registering, and on each use of the Website, you represent that you are not a resident of an excluded territory and are not accessing the Website from one. This is a material representation. Registering, accessing, or playing from an excluded territory — including by VPN, proxy, or any other technique intended to obscure or misstate your location — is a material breach of these Rules, and we may close the Account and treat associated balances, prizes, and pending redemption requests as forfeited under Section 15.

You are responsible for knowing whether your use of the Website is lawful where you are.

3. Definitions

• “Account” — your player account on the Website.
• “Bonus” / “Promotion” — any promotional offer granting a reward, governed by its own published terms (Section 10).
• “Games” — the third-party Operator titles surfaced through the Website, as shown in the games catalog, which changes over time.
• “Operator” — a third-party game provider whose titles are surfaced through the Website. Operators independently host the games and hold player game balances in their own systems.
• “Platform” — Tapout Gaming, operator of the Website and counterparty to these Rules.
• “Platform Parties” — the Platform together with its affiliates, parent and subsidiary companies, and their respective officers, directors, employees, shareholders, partners, agents, contractors, subcontractors, licensors, suppliers, and service providers. Where these Rules limit liability, disclaim warranties, or provide an indemnity or release, those provisions apply for the benefit of every Platform Party and not only the Platform.
• “Player” / “You” / “Your” — the person using the Website.
• “Rules” — this document.
• “SC” — the redeemable credit balance on your Account, where one unit corresponds to one United States dollar of redemption value. Redemption of SC is governed by Section 12.
• “Diamonds” — the Website’s loyalty balance, earned and spent within the Website’s loyalty features. Diamonds are distinct from SC.
• “Website” — tapoutsocialclub.com and any associated application or service we operate.

4. Registration, Eligibility, and Your Warranties

4.1 Who may register

To register and use the Website you must:

• Be at least 21 years of age;
• Be a natural person registering on your own behalf, not a company and not for anyone else;
• Not be a resident of, or accessing from, an excluded territory (Section 2);
• Be legally permitted to use the Website where you are.

We may require proof of age at any time. If we determine you are below the minimum age, we will prevent further use of the Account and may void and retain purchases, balances, and promotional credits.

4.2 Your warranties

Each time you use the Website you represent and warrant that:

• The information you have given us is true, current, and complete, and you will keep it so;
• You are using your own payment methods, held in your own name, funded from lawful sources;
• You are not acting on behalf of, or funded by, an employer or any other person, and are not playing to a strategy supplied by one;
• You hold only one Account;
• You will not use the Website for any commercial, professional, or money-transmission purpose.

4.3 One account per person

One Account per person, household, address, payment instrument, device, and IP address. Opening or using more than one Account, or using someone else’s, is “multiple account abuse” and is prohibited. We may close any or all affected Accounts and apply Section 15.

4.4 Your credentials

You are responsible for keeping your credentials confidential and for securing the email address, device, and any other means by which the Account can be accessed. Activity under your credentials is your responsibility. If you believe they have been compromised, reset your password immediately and tell us.

5. Licence to Use the Website

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial entertainment, subject to these Rules.

You may not copy, modify, reverse-engineer, decompile, scrape, index, frame, or create derivative works from the Website; use automated means to access it; interfere with its operation or security; resell or commercialise any part of it; or use it in any way these Rules do not permit. The licence ends automatically when your Account is closed.

6. Your Account

6.1 Accuracy and communications. Keep your registration details current. You consent to receive service communications relating to your Account — security notices, changes to these Rules, and other operational messages — for as long as you hold an Account. Marketing communications are separate and you may opt out at any time using the unsubscribe link.

6.2 No interest, no credit, not a bank. We are not a bank or other financial institution and must not be treated as one. Balances do not earn interest. We do not extend credit except through promotions under Section 10.

6.3 No transfers between accounts. You may not transfer, sell, buy, gift, or receive an Account or any balance on one. This applies to your Account and to any Operator account reached through it.

7. The Games

7.1 What is available

The Games available are those shown in the games catalog on the Website. Titles are added and removed over time, and availability may differ by Operator, region, and Account. Nothing in these Rules promises that any particular title will be or remain available.

7.2 Account Broker Disclosure

Tapout Gaming provides a unified dashboard and account-management layer connecting players with third-party Operators. When you add an Operator title to your dashboard, we provision a player account with that Operator on your behalf and surface its balance, credentials, and transactional state through our interface.

Operators are independent third parties. They — not us — host the underlying games, determine game outcomes, and hold any in-game balances. Operators run their own verification processes where applicable. Disputes about gameplay, in-game balances, or game outcomes are governed by the rules of the relevant Operator. We will help you pursue such a dispute where we reasonably can, but we do not control the outcome and do not guarantee one. We are not the manufacturer, publisher, or host of the Games.

7.3 Game-specific manufacturer disclaimer

The Games are supplied by other companies, which require that their terms be passed on to you. The following applies to every Game on the Website, and by playing any of them you accept it.

Each Game’s software is designed solely for amusement and entertainment. Neither the distributor nor the manufacturer of that software has any liability to you in connection with it, including in connection with the redemption of any voucher arising from play, and neither will be liable for any loss or damage you incur, whether direct, indirect, incidental, special, exemplary, or consequential. The distributor, the manufacturer, and the retail operator make no representations or warranties of any kind, express or implied, about the software or about game play. Pirated copies of these Games exist and have cost players money; play only through this Website. You must meet the minimum age in Section 4.1. Please play responsibly.

7.4 Malfunction

A malfunction voids all plays and pays. If a Game, the Website, or any connected system fails, misreports a result, or credits an amount it should not have, we may correct the record and reverse the entry. If you have already redeemed an amount credited in error, you must return it, and we may recover it as a debt.

We are not liable for a refund of amounts played, or for losses incurred, where a Game is interrupted or aborted by system failure.

8. Purchases

8.1 How purchases work. Purchases are made through the Website using the payment methods shown in the purchase area. The methods available to you, the minimum and maximum amounts, and any daily or periodic limits are published at the point of purchase and may change at any time.

8.2 Your payment method. By selecting a payment method you agree to that provider’s terms and to any charge it applies. You confirm the payment instrument belongs to you and that you are authorised to use it. Purchases are final. We do not offer refunds except at our discretion in exceptional circumstances. Where a payment is taken twice, or taken and not delivered to us, it is refunded to the original payment method.

8.3 Chargebacks. If a chargeback or payment dispute is raised on a payment you made, we may suspend or close the Account, withhold balances pending resolution, recover the disputed sum and any cost we incur, and take any other step available to us. Raising a chargeback instead of contacting us first is a breach of these Rules.

8.4 We do not accept cash, and we do not accept cash delivered to any payment provider on our behalf.

9. SC and Diamonds

9.1 SC. SC is the redeemable balance on your Account. It may be obtained by purchase, by promotion, and by winning where a feature expressly pays SC. Redemption is governed by Section 12.

9.2 Diamonds. Diamonds are a loyalty balance. They are non-transferable and may be used within the Website’s loyalty features.

9.3 Both balances are virtual items. Neither SC nor Diamonds is money, a deposit, a stored-value instrument, or property. Both are limited, revocable licences to use a feature of the Website. Neither is insured, and neither is held for you in any trust, custodial, or segregated capacity.

10. Promotions

We may offer promotions from time to time, including sign-up offers, purchase-linked offers, loyalty rewards, referral rewards, time-limited offers, and prize draws.

Each promotion is governed by its own terms, published with that promotion, which set out eligibility, qualifying conditions, the award, any playthrough requirement, any cap, and duration. Where a promotion’s terms conflict with these Rules, the promotion’s terms govern that promotion.

We may add, change, suspend, or withdraw any promotion at any time, including one already advertised, and may limit eligibility for any promotion or class of promotion.

Referral rewards, where offered, are paid at a published rate and cap and require the referred player to complete a qualifying purchase. Self-referrals, referrals within one household, and referrals forming part of an abusive scheme are void.

Promotional abuse. We may refuse, alter, or reverse any promotion, and void any balance derived from it, where we determine it is being abused. Abuse includes: using more than one Account; equal, zero-risk, low-margin, or hedged play designed to clear a requirement without real exposure; collusion; exploiting an error or loophole; obscuring identity or location; creating a new Account after a prior one was closed; and taking promotional value without ever risking your own funds.

Where a promotion carries a playthrough requirement, attempting to redeem before it is met may result in forfeiture of the promotion and of any balance derived from it.

11. Loyalty Program

We operate a loyalty program in which players earn standing through play. Tier names, thresholds, how standing is earned, and any benefits are published in your Account and may change.

Loyalty standing is a promotional feature, not a contractual entitlement. We do not guarantee any tier benefit, and may change, suspend, or discontinue the program or any part of it at any time, prospectively.

12. Redemption of Prizes

12.1 All redemptions are reviewed. Every redemption request is subject to manual review, regardless of amount. No redemption is processed automatically, and approval is not guaranteed.

12.2 Conditions. Redemption requests are subject to conditions published on the redemption screen, which may include: a minimum redemption amount; maximum amounts per request, per day, or per period, which vary according to your Account history; a published request window; a limit on how many requests may be open or made in a period; a playthrough requirement on purchased and promotional credit; and separate limits for balances derived from promotional or free play.

These conditions may change at any time. Those shown when you submit a request are the ones that apply to it.

12.3 Verification. Before approving a redemption we may require you to verify your identity, age, address, source of funds, and ownership of the payment method. Larger redemptions are subject to enhanced identity verification. We may require government-issued identification, a photograph of you holding it, proof of address, bank records, or other documents, and may use third-party verification services and database checks. We may hold a request until verification is complete; if you do not complete it, we may decline the request, restrict the Account, or close it.

12.4 Anonymising connections. We may decline, hold, or require additional verification for any redemption request we believe originates from a VPN, proxy, or other anonymising connection, or where we cannot reasonably establish your location.

12.5 Method and routing. Redemptions are paid by the methods available at the time. Where you funded the Account by more than one method, we may split a redemption across them. We may decline to use a method unavailable to us.

12.6 Cancellation. If a redemption is cancelled — by you or by us — and you then play with the funds, you are not entitled to compensation for the amount played.

12.7 Taxes. You are solely responsible for any tax arising from a prize or redemption and for reporting it. We do not give tax advice. Where we are required to report or withhold, we will do so, and you agree to provide any information reasonably required — including a taxpayer identification number. We may withhold payment until you do.

12.8 No entitlement. Submitting a request does not create an entitlement to payment. We may decline a request where these Rules permit, including under Section 15.

13. Entering Without Purchase

No purchase is necessary to enter a draw or to win. A purchase does not improve your chance of winning.

Entries may be obtained without payment through the free-entry routes published on the Website, which include promotional awards and the free activities available in your Account. The routes that are open, the number of entries each gives, and any limit on them are published alongside the activity and may change.

Entries obtained without payment have the same chance of winning as any other entry. They go into the same pool and are drawn on the same terms as every other entry in that draw. Entries obtained by a method we have not published, or in excess of a published limit, may be voided.

14. Draws

Draws are held on a published schedule. The prize pool, number of winners, and how entries are earned are published on the draws page. Winners are selected by uniform random draw across all entries in the pool at the time of the draw; every entry has the same chance of selection. We may change the prize structure, schedule, or entry mechanics prospectively. Where a draw cannot be held as planned, we may postpone it, or cancel it and void the entries for that period.

15. Fraud, Suspension, and Account Closure

15.1 Grounds. Accounts may be suspended or permanently closed for any actual or suspected violation of these Rules, including but not limited to fraud, cheating, abuse, manipulation of promotions or games, use of unauthorized multiple accounts, VPN or proxy activity intended to circumvent platform restrictions, providing false information, or other activity determined to violate platform rules.

15.2 Forfeiture. Where an account is closed due to fraud, cheating, scamming, manipulation, or another material violation of these Rules, associated balances, prizes, promotional credits, or redemption requests may be deemed ineligible and forfeited to the extent permitted by applicable law.

Closing an account does not entitle a player to payment of funds determined to have resulted from prohibited activity.

15.3 On termination. When an Account is terminated, every balance on it is cancelled — SC, Diamonds, promotional credit, and any prize credit not already paid. Cancelled balances cannot be redeemed, transferred, reinstated, or later claimed by you or anyone else, and have no cash value. We are not liable for the value of a cancelled balance, and no refund of any purchase that funded it is due.

15.4 Investigation. We may suspend an Account, withhold a balance, and decline or reverse a redemption while we investigate. We may set off against your balance any amount you owe us. We will act reasonably and will restore an Account where an investigation clears it.

15.5 Closing your own Account. You may close your Account at any time by contacting support. We may complete any investigation, verification, or pending transaction first. Closure does not revive a balance already cancelled under this Section, and does not waive our rights under Section 15.2.

16. Anti-Money Laundering

We comply with applicable anti-money laundering and counter-terrorist- financing law. We monitor transactions and report suspicious activity to the competent authorities, and may do so without notifying you where the law requires or permits.

We may suspend, block, or close an Account and withhold funds in accordance with those laws. If you become aware of suspicious activity connected with the Website, tell us immediately.

17. Responsible Play and Self-Exclusion

17.1 Tools. Self-exclusion — you may ask us to exclude you from the Website for a fixed period or permanently. Once applied, we will close or suspend access for that period, will not accept purchases from you, and will remove you from marketing. A self-exclusion cannot be reversed before the period ends, including at your own request.

Cooling-off and limits — you may ask us to apply a temporary break, or limits on purchases, for a period you choose.

We apply these on request, and may also apply any of them on our own initiative where we have concern about a pattern of use.

17.2 Help. If you are worried about your play, contact the National Council on Problem Gambling at ncpgambling.org or call 1-800-GAMBLER.

17.3 Your responsibility. Please use the Website within your means. Self-exclusion does not release you from obligations already incurred.

18. Intellectual Property

18.1 We own or license the trademarks, logos, and branding used on the Website, including “Tapout Gaming” and its logo. Unauthorised use may be actionable.

18.2 tapoutsocialclub.com is our address and may not be used on any other website or platform without our prior written consent. Links to the Website may not be embedded elsewhere without that consent.

18.3 We own or are the rightful licensee of the technology, software, and systems the Website runs on. Operator names, logos, and game artwork remain the property of their respective owners and are used for identification and integration only.

18.4 You may not use any automatic or manual device to monitor, copy, or index the Website or its content.

19. Third-Party Sites and Services

The Website links to and integrates services we do not control, including Operators, payment processors, and verification providers. We are not responsible for them, their content, their availability, or their handling of your information. Your use of a third-party service is governed by that party’s terms. A link is not an endorsement.

20. Availability, Changes, and Disruption

We do not promise the Website will be available without interruption or free of error. We may change, suspend, or discontinue any part of it — including any Game, feature, promotion, or balance type — at any time.

We may change these Rules. Where a change is material we will notify you by email at the address on your Account, or by notice on the Website, and it takes effect on the date stated. Continuing to use the Website after that date means you accept it. If you do not accept it, stop using the Website and close your Account.

Your connection, device, and access arrangements are your responsibility.

21. Disclaimers, Liability, and Indemnity

21.1 Provided “as is”. The Website and the Games are provided “as is” and “as available.” To the fullest extent permitted by law, the Platform Parties disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade. The Platform Parties do not warrant that the Website will be uninterrupted, timely, secure, or error-free; that any defect will be corrected; or that any Game, feature, or promotion will remain available.

21.2 Limitation of liability. To the fullest extent permitted by law, no Platform Party is liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, opportunity, goodwill, or business interruption, arising out of or relating to these Rules or the Website, on any theory of liability, even if advised of the possibility.

To the maximum extent permitted by law, the Platform Parties’ total aggregate liability for all claims relating to these Rules or the Website is limited to the amounts you paid us during a limited period preceding the event giving rise to the claim. The period applied is the one stated in the version of these Rules in force when that event occurred.

The Platform Parties are not liable for downtime, latency, or interruption; loss or corruption of data; communication or line failure; the act or omission of any Operator or payment processor; a Game aborted by system failure; or any matter outside their reasonable control.

Nothing in these Rules excludes liability that cannot lawfully be excluded.

21.3 Indemnity. You will indemnify, defend, and hold harmless the Platform Parties from any claim, demand, loss, liability, damage, cost, or expense — including reasonable legal fees — arising from your use of the Website, your breach of these Rules, your violation of law, your infringement of any right of another, or any misrepresentation you make, including as to your age or location.

21.4 Release. To the extent permitted by law, you release the Platform Parties from any claim arising from a dispute between you and another player, or between you and an Operator.

21.5 Third-party beneficiaries. Platform Parties who are not signatories to these Rules are intended third-party beneficiaries of the disclaimers, limitations of liability, indemnity, and release in this Section, and may enforce those provisions directly against you. Except as stated here, these Rules create no third-party rights.

22. Complaints

If something goes wrong, contact support through the Website or at support@tapoutsocialclub.com. If the answer does not resolve it, ask for it to be escalated. We will review your complaint and respond without undue delay.

Any claim relating to a transaction must be raised within 30 calendar days of the transaction or of the date it should have occurred. After that we may decline to consider it.

When contacting us, do not make statements that are abusive, threatening, discriminatory, sexually explicit, or that harass our staff. We may restrict an Account used to do so. We keep records of communications with support.

23. Dormant and Inactive Accounts

An Account with no login and no transaction for a continuous period published on the Website may be treated as dormant. We will attempt to contact you at the email on the Account first.

We may close a dormant Account. Where we do, we will handle any remaining balance as required by applicable unclaimed-property law, and otherwise in accordance with these Rules. We may charge a published maintenance fee against a dormant balance where the law permits. You can prevent dormancy by logging in.

24. General

24.1 Force majeure. No Platform Party is liable for any failure or delay caused by an event beyond its reasonable control, including act of God, natural disaster, epidemic, war, terrorism, civil unrest, labour dispute, government action, change of law, power or telecommunications failure, internet or hosting outage, cyber-attack, or the failure of a third-party provider.

24.2 Business transfers and assignment. We may assign or transfer these Rules and our rights and obligations under them, in whole or in part — including to an affiliate or in connection with a merger, acquisition, reorganisation, financing, or sale of assets — without notice. You may not assign or transfer these Rules or your Account.

24.3 No agency. Nothing in these Rules creates a partnership, joint venture, employment, franchise, or agency relationship between you and any Platform Party.

24.4 No waiver. A failure to enforce a provision is not a waiver of it.

24.5 Severability. If a provision is held unlawful or unenforceable, it is severed and the remainder continues in force.

24.6 Entire agreement. These Rules, with the terms of any promotion and any policy referenced here, are the entire agreement between us regarding the Website and, except in the case of fraud, supersede all prior communications and proposals. A printed version of these Rules and of any electronic notice is admissible in any proceeding.

24.7 Notices. We give notice by email to the address on your Account or by posting on the Website. You give notice to support@tapoutsocialclub.com. Notice by email satisfies any requirement in these Rules that a communication be in writing.

24.8 Headings. Headings are for convenience only and do not affect interpretation.

24.9 Language. The English-language version of these Rules controls. Any translation is provided for convenience only.

Appendix: Prohibited Play

No bots or automated play

You must not use bot software or artificial intelligence — bought or written yourself — to play any Game. A bot is any program or device that plays with little or no human action. We look for such software with your consent, and you must not interfere with that detection. The prohibition applies whether or not the bot was actually used in a Game.

No prohibited software

Also prohibited is any software that gives you an unfair advantage, assists collusion or cheating, removes the need for a human to make decisions, advises you in real time during play, harvests data from the game client beyond your own play, or attempts to block our fraud and cheating detection. Data obtained that way is prohibited too, whoever gathered it, and you must not share it.

No collusion

You must not act as a team with another player, whether or not agreed in advance, to the possible detriment of anyone else. Always play in your own interests. Do not soft-play against people you know, do not deliberately lose or manipulate play to move funds to another player, do not share information about your play, do not play alongside anyone you have a financial arrangement with, and do not encourage anyone else to collude.

No irregular play

Irregular play is prohibited and treated as abuse. It includes: collusion; low-margin, equal-value, zero-risk, or hedged play; changing your pattern of play significantly to clear a playthrough requirement; using a staking system on a game of chance to clear a requirement; playing titles that do not contribute to a requirement in order to avoid it; building value on promotional credit, losing the promotion, then redeeming the value against a later purchase; exploiting a loophole or unintended behaviour of the software; and moving funds between accounts on any Operator platform reached through the Website.

Consequences

Where we find prohibited play, we may disqualify you from any promotion, withhold or reverse a redemption, void balances derived from it, and suspend or close the Account under Section 15.